CloudConnect offers custom cloud telephony services for retail organizations. Ensuring that your communication is secured and cost-efficient across all outlets, offices, and teams. In the past, simple queries could go unnoticed, making it a daunting task to maintain consistency, or even to track and record feedback. And that’s just one aspect.
Whether you are looking to implement cost-effective inter-group communication or looking to ensure every visitor to your website can Click to Call you, or to broadcast SMS updates to your database, CloudConnect makes it easy to book appointments, manage communication, track, record and analyze customer and team calls.
CloudConnect’s Retail Solutions combine voice, meetings, team messaging, contact center, analytics, services and support into a comprehensive communications solution that enable retailers like you to optimize and enhance every engagement with customers. Cloud telephony and cloud communication systems are fast, flexible and highly cost-efficient. We’ve bundled a few services that are easy for you to get started with.
Customers can now call a single number no matter which of your outlets, and the hosted PBX with customized IVR will route them to the desired location or person.
Connect with leads right away, radically improve your conversion rates, customer service, and experience.
Send cost effective SMS updates to visitors, customers and teams.