Conversations. Communication. Consistency.
Retail is happier in the cloud.
CloudConnect offers custom cloud telephony services for retail organizations. Ensuring that your communication is secured and cost-efficient across all outlets, offices, and teams. In the past, simple queries could go unnoticed, making it a daunting task to maintain consistency, or even to track and record feedback. And that’s just one aspect.
Whether you are looking to implement cost-effective inter-group communication or looking ensure every visitor to your website can Click to Call you, or to broadcast sms updates to your database, CloudConnect makes it easy to book appointments, manage communication, track, record and analyze customer and team calls.

Ensure customer delight across devices.

CloudConnect’s Retail Solutions combine voice, meetings, team messaging, contact center, analytics, services and support into a comprehensive communications solution that enable retailers like you to optimize and enhance every engagement with customers. Cloud telephony and cloud communication systems are fast, flexible and highly cost-efficient. We’ve bundled a few services that are easy for you to get started with.

Health care mobile
  • case-study
    ENHANCE CUSTOMER EXPERIENCE WITH SINGLE NUMBER AND AUTOMATED RESPONSES: VIRTUAL NUMBER, HOSTED PBX, HOSTED IVR.

    Customers can now call a single number no matter which of your outlets, and the hosted PBX with customized IVR will route them to the desired location or person.

  • case-study1
    BOOST CONVERSION OF VISITORS INTO CUSTOMERS: ADD A CLICK2CALL BUTTON ON WEBSITE, APP OR CRM.

    Connect with leads right away, radically improve your conversion rates, customer service, and experience.

  • case-study2
    CUT COSTS ON MASS COMMUNICATION: BROADCAST SERVICES FOR RETAIL INDUSTRY

    Send cost effective SMS updates to visitors, customers and teams.

Want to know how increase efficiencies, cut costs on communication, improve customer experience, and provide 24/7 support to your retail customers? There’s a lot we can do for you. Talk to a CloudConnect Expert to know more.
Call us on +91 1149045071 to know how.