Considering Taking Your Customer Engagement to the Next Level.

CloudConnect Contact Center solution is made to make the process efficient, improve productivity & enhance customer experience.

Connect and Collaborate HD Book a FREE Demo now.
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CloudConnect Contact Center solution is made to make the process efficient, improve productivity & enhance customer experience. CloudConnect offers an all-in-one, adaptive and flexible contact center platform that supports to transform the telephone-oriented call center to a true multi-tenant & two-way interaction hub providing Omni Channel access capabilities that includes Calls, SMS, e-mail, chat & Social Media application integration like What's app, Facebook, Twitter & Linkedln.
  • voice-img Voice
  • ensure-efficiently Email
  • service-bound-inquiries Chat
  • real-time-reporting SMS
Benefits:
  • Improves call quality
  • Enhances Customer Service Management
  • Enhances Productivity & Efficiency
  • Increases Customer Experience
  • Multi-channel Support
  • Enhances Data Access
  • Improves Reporting Analytics
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Some Imporatant Features of Contact Center Solution
  • Inbuilt Webphone
    Remote Agent
    Automated Call Distribution
    Support Channel
  • Multi Tenant
    Advanced Dialer
    Real Time Analytics and Reports
    100% Voice Logging
  • Multilevel IVR
    Skill Based Mapping
    Third Party Software Integration
    Live Call Monitoring
Call us on +91 1149045071 to know how.