VOIP CRM integration.
Next-gen customer experience for Indian SMEs.
1. Maximize Online Sales Opportunities
- Allows your web site visitors to have a fast and an easier way of contacting you.
- Overcomes consumer reluctance to trade online.
- Operates at any time of the day in a week.
2. Sharpen Online Marketing Effectiveness
- Captures the customer intelligence.
- Identifies any form of campaigns, promotions and sales approaches which will work best and deliver the highest conversion rates.
- Reveals the web pages which prompt the most inquiries and generates the most sales.
- Captures customer data for analysis and future targeting.
3. Boost Customer Retention
- Presents the human face behind your website
- Allows the customers to contact you on their terms and at their con venience, without any delay.
- Provides informed service with agents who were pre-emptively briefed with caller information.